Cancellation Policy
Cancellation Policy
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. In order to exercise your right of withdrawal, you must send me a clear declaration (e.g. a letter sent by post, fax or E-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the notification that you are exercising your right of cancellation before the cancellation period has expired.
Consequences of cancellation
If you cancel this contract, we have received all payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest to be repaid within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the condition, properties and functionality of the goods.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal exists not for contracts
for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to personal needs of the consumer.
.
Every ELBWOOD writing instrument is handmade by me to order. One after the other. My products are not prefabricated and the individual selection requests of the customer (material, type of nib, thickness of nib, nib color, etc.) are decisive for the manufacturing process. For this reason, the writing instruments are excluded from the right of withdrawal.
Model withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
ToMr.
Frank Pressentin
Sonnenweg 60
22045 Hamburg
E-mail address: info@elbwood.de
- hereby revoke ( n) I / we (*) the contract concluded by me / us (*) for the purchase of the following goods (*)
- Ordered on (*) / received on (*)
- Address of the consumer (s)
- Signature of the consumer (s) (only when notified on paper)
- date
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(*) Delete where inapplicable.
Source: Created with the cancellation policy generator of the Plutte law firm.
